Find out about Our Members

The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.

It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.

All Members

Debbie Taylor FIH MI

Leadership Consultant and Executive Coach, Leadership Consultancy

Debbie was previously General Manager at the Balmoral Hotel, Edinburgh, where she became the first woman General Manager in the hotel’s 101 year history. Debbie joined The Old Course Hotel in 2007, to…

Joanne Taylor-Stagg FIH MI

General Manager, Athenaeum Hotel & Residences

A seasoned professional with over twenty-five years’ experience, Joanne’s hospitality career began at the prestigious Carlton Hotel in South Africa. During the 3 year management programme; she was tra…

Jonathan Thompson FIH MI

General Manager & Director, Hartwell House

Jonathan is Director of Historic House Hotels and General Manager of Hartwell House. Historic House Hotels also own Bodysgallen Hall in North Wales and Middlethorpe Hall in York. Jonathan left Blackpo…

Julian Tomlin

Managing Director, South England, Macdonald Hotels and Resorts & Spa

A five year management trainee with the Savoy Group, based in London and Paris have Julian the grounding in almost every department within an hotel. Subsequently working for the Capital, Dukes and bac…

Michael Voigt FIH MI

General Manager, L’Oscar London

German by birth his career has seen him with roles at the very best hotels in London and Europe: Hotel du Palais-Biarritz, Le Bristol-Paris, The Connaught, The Berkeley, One Aldwych, Dukes, as well as…

Serena von der Heyde FIH MI

Partner, Georgian House

At the age of 19 Serena inherited the Georgian House, a two-star B&B with just six members staff and 28 bedrooms. Originally built as a private house in 1851 by her great great grandfather William Chi…