Find out about Our Members
The Master Innholders is a well respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry.
It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment.
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Michael Voigt FIH MI
German by birth his career has seen him with roles at the very best hotels in London and Europe: Hotel du Palais-Biarritz, Le Bristol-Paris, The Connaught, The Berkeley, One Aldwych, Dukes, as well as…
Serena von der Heyde FIH MI
At the age of 19 Serena inherited the Georgian House, a two-star B&B with just six members staff and 28 bedrooms. Originally built as a private house in 1851 by her great great grandfather William Chi…
Michelle Wells FIH MI
Having graduated from Thames College, Michelle moved on to complete The Concord Management Development Programme. She joined Thistle Hotels where she was managing their Front Office Academy moving to…
Sue Williams FIH MI
Sue obtained her HND in Hotel, Catering and Institutional Management at Brooklands College, Weybridge. Following this, she spent two years with Concord Hotels as a Management Intern working across the…
Peter Wood FIH MI
Peter Wood has been in the hotel business for over thirty years. He received his training through hands on experience in every department at such renowned establishments as the Stafford and the Ritz i…
Richard Young FIH MI
Educated in the North of England, Richard completed his studies at Sheffield Polytechnic before holding a number of key management positions in privately owned companies throughout the UK. In 1984 he…